Estimated Time: 10 minutes or more, depending on your Internet connection speed. In Open box, type the following text, and then click OK : services. Download UPHClean to your computer again. Then follow the steps in this section again to install UPHClean. If you are using Windows NT 4. To verify that this method worked, log off Windows. Windows should log off immediatley. Open the Application log and detemine if any event messages indicate that there were user profile errors.
If this method worked: If you can log off Windows, and there are no event messages that indicate that there were user profile unloading errors, you have successfully corrected the problem. If this method did not work: If you cannot log off Windows, or there are event messages that indicate that there were user profile unloading errors, this method did not work.
You might want to ask someone for help, or you might want to try Advanced Troubleshooting. If the resources listed in this article do not help you resolve the problem or if you experience symptoms that differ from those that are described in this article, search the Microsoft Knowledge Base for more information. If the problem is not resolved, unfortunately this content is unable to help you any further. So, you might want to ask someone for help, or you might want to visit the following Microsoft Web site:.
Your user profile is a collection of settings that make the computer look and work the way that you want it to look and to work. Your user profile contains your settings for desktop backgrounds, for screen savers, for pointer preferences, for sound settings, and for other features. User profiles make sure that your personal preferences are used when you log on to Windows. A user profile differs from a user account that you use to log on to Windows.
Each user account has at least one user profile associated with it. A user account defines the actions a user can perform in Windows.
On a stand-alone computer or on a computer that is a member of a workgroup, a user account establishes the permissions that are assigned to each user. On a computer that is part of a network domain, a user must be a member of at least one group. The permissions and the rights that are granted to a group are assigned to its members. For information about user profile hives, visit the following Microsoft Web sites:. The User Profile Hive Cleanup service helps make sure that user sessions are completely ended when a user logs off.
System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases, the user session is prevented from completely ending. This can result in problems when you use roaming user profiles in a network environment or when locked profiles are used as implemented through the Shared Computer Toolkit for Windows XP.
In Windows , you can benefit from the User Profile Hive Cleanup service if the Application log shows event ID , and the message text indicates that the profile is not unloading and that the error is "Access is denied.
The User Profile Hive Cleanup service monitors for users who have logged off and for whom registry hives are still loaded. When this occurs, the service determines which applications have handles that are opened to the hives and releases them. Does this happens after you installed some software either your own or those from the internet? Is the CPU utilization seems to be very high? Use perfmon to monitor your system's hard drive access.
If you know which process has high CPU utlization, set Perfmon to capture its behavior. Is Hibernating enabled? Try to disable it to see what happens? A highly fragmented File System FS with cross-linked files or damaged sectors trying to write hiberating data can appears hung. Use mscinfg to disable programs that you think may be the cause to narrow down the process that uses very high CPU.
While this is not the cause, when is the last time you defrag your drive? After the disk scan, defrag your drive to optimize your disk. Is the hard drive light appears steady when you try to shutdown? Use msconfig to disable all startup items and non MS services and see if that resolves problem.
If so, re-enable services and startup items until you find the cause. In the performance monitor is your HDD thrashing? If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.
I have the same question Report abuse. Details required :. Cancel Submit. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Divya R. Hello Shawn and Misty, - Does this issue occur with any one particular user account only?
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