Virgin media cable modem setup

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My Virgin Media App. Business mobile. TV Edit. Virgin TV Go. Virgin Media Store. What should I watch? Football Fixtures. Switching broadband. Broadband postcode checker. Switch to Virgin Mobile. A successful connection is shown like this :. Sometimes, on NTL cable, you will need to release the PC's MAC address from your modem, before the model will recognise a different address for your router. To do this, in Windows, make sure the modem is connected directly to your PC and working.

Then use either winipcfg. Then disconnect the modem from the PC and plug it into the router instead. Reboot router, modem and PC. Unless your cable modem, line or other equipment is actually faulty, the following method of setup should always work, though it's a little more work than the other methods, but gets to the same result.

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Each local PC is automatically allocated an IP address within your local private address range default The WAN Interface. How to put the Hub 3 or Hub 4 back into Router mode Make sure you are connected to the Hub before following these steps. Select the option next to Disable Modem Mode. How to enable modem mode on the Super Hub 1, 2 or 2ac Make sure you are connected to the Super Hub 1, 2 or 2ac before following these steps. Select Enable Modem Mode.

The Super Hub will reboot and activate Modem Mode. How to put the Super Hub back into Router mode Make sure you are connected to the Super Hub before following these steps. Not found the right help? Search again Search Other ways to get help. Service status Run tests on your kit Identify network outages Book an engineer Check service status. Guided support Browse help articles Easy to follow videos Step by step guides Get help. Need Help?