This means if you receive or delete an email from your device it will NOT sync to any other devices or your Virgin Media email, and the changes will only be visible on the device it was changed on. Once you have chosen the best setting or identified which one you are already using, follow the relevant link to the device or application you want to access your Virgin Media email on:.
Check service status. Get help. Sign in. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia.
Sorry this didn't help. Thanks for your feedback. Having exactly the same problem setting up a virgin. Very frustrating. If I can't get my email account set up then the Surface is going back to Microsoft and I'm getting a refund!
I have followed the instructions on the Virgin website and on my Outlook Once I have put in all the information, changed the advanced settings, enabled IMAP, Outlook says that it cannot find my email address.
I have done this about 15 times, rechecking my sign in by signing into my account via Virgin; the address and password I am inputting is correct. I'm hoping I have missed something simple this would seen likely! This thread is locked. Your full Virgin email address should be visible in both fields. For the next step, you will need the following details for the incoming and outgoing settings:. Complete your name and your Virgin email address details and click Next. Choose Imap in the following screen and enter the technical details in the table above, which are the same incoming and outgoing server settings as the ones for Android devices.
Occasionally customers have problems accessing Virgin Media email. Here are the responses to two of the most common issues experienced by Virgin Media customers:. They say that nothing lasts forever and that certainly applies in this case. If you leave Virgin Media you will eventually lose access to your Virgin email address. Your email account will be closed 90 days after the date that your internet service is disconnected. In that time we strongly recommend you set up an alternative email address and let all your important contacts know how to get in touch with you.
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